How to Activate Airtel eSIM: A Step-by-Step Guide

With the growing adoption of embedded SIM (eSIM) technology, Airtel offers customers the convenience of using a digital SIM without needing a physical card. This guide will walk you through the process of activating your Airtel eSIM on compatible devices.

What is an eSIM?

An eSIM is a digital SIM that allows you to activate a cellular plan without using a physical SIM card. Airtel eSIM provides flexibility by enabling users to switch between multiple networks and enjoy seamless connectivity on supported devices like iPhones, Samsung, and Google Pixel phones.

Step 1: Check eSIM Compatibility

Before proceeding, confirm that your smartphone supports Airtel eSIM.

Compatible Devices

• Apple: iPhone XR, XS, XS Max, 11 series, 12 series, 13 series, 14 series, and later models.
• Samsung: Galaxy S21, S22, S23 series, Note 20 series, Z Fold, Z Flip models.
• Google Pixel: Pixel 3 and later models.

Step 2: Ensure You Have an Active Airtel Connection

If you are switching from a physical SIM to an eSIM, ensure your Airtel mobile number is active and registered in your name.

Step 3: Convert Your Physical SIM to eSIM

Follow these steps to initiate your eSIM activation:

For Postpaid and Prepaid Users:

1. Send an SMS Request:
   • Open your SMS app and type: eSIM<space><registered email ID>.
   • Send it to 121.
2. Receive Confirmation:
   • Airtel will verify your email ID and send a confirmation request.
   • Reply with 1 to confirm your request.
3. Receive QR Code on Email:
   • After confirmation, you will receive a QR code on your registered email within a few hours.

Step 4: Set Up Airtel eSIM on Your Device

Once you receive the QR code, follow these steps to activate eSIM on your phone:

For iPhone Users:

1. Go to Settings > Mobile Data > Add Data Plan.
2. Scan the QR code sent to your email.
3. Follow the on-screen instructions to activate the eSIM.

For Android Users (Samsung, Google Pixel, etc.):

1. Open Settings > Connections > SIM Card Manager.
2. Tap Add Mobile Plan.
3. Select Scan Carrier QR Code and scan the code received via email.
4. Follow the prompts to complete the setup.

Step 5: Restart Your Device

Once the eSIM activation is complete, restart your phone to ensure the changes take effect.

Step 6: Verify eSIM Activation

To check if your Airtel eSIM is active:

• Go to Settings > Mobile Data/Network.
• Ensure your Airtel eSIM is listed as an active plan.
• Try making a call or browsing the internet to confirm connectivity.

Troubleshooting Tips

If your eSIM is not activating properly:

• Ensure you have a stable internet connection during the setup process.
• Verify that your registered email is correct and active.
• Contact Airtel customer care at 121 for assistance.

Activating an Airtel eSIM is a simple and convenient process that eliminates the need for a physical SIM card. By following these steps, you can seamlessly switch to eSIM and enjoy the benefits of digital connectivity on your smartphone. If you face any issues, Airtel’s customer support is always available to assist you!