Looking to upgrade your physical SIM to eSIM or transfer eSIM from one device to another? Now no more visiting stores or doing any paperwork. Just send a request through SMS, confirm and it’s done.

With the advent of eSIM technology, managing multiple SIM cards has never been easier. Jio, a leading telecom operator in India, offers eSIM services, allowing users to switch carriers and manage their network connections digitally without the need for a physical SIM card. This guide will walk you through the process of activating and using Jio eSIM on Samsung and iPhone devices.

What is eSIM?

eSIM (Embedded SIM) is a digital SIM that allows you to activate a cellular plan without having to use a physical SIM card. This is particularly beneficial for users who travel frequently or want to switch between different network providers without the hassle of changing SIM cards.

Benefits of Jio eSIM

• Convenience: No need to insert a physical SIM card.
• Multiple Profiles: Store multiple profiles and switch between them easily.
• Space Saving: Frees up space inside the device for other components.
• Enhanced Security: Less prone to damage and loss compared to physical SIM cards.

Prerequisites

Before you start, ensure the following:

• Your device is compatible with eSIM.
• You have a stable internet connection.
• You have a Jio account and access to the registered email ID.

Activating Jio eSIM on Samsung Devices

Step 1: Check Device Compatibility

Ensure your Samsung device supports eSIM. Compatible models include:

• Samsung Galaxy S20 series
• Samsung Galaxy Note 20 series
• Samsung Galaxy Z Fold series
• Samsung Galaxy Z Flip series

Step 2: Request eSIM Activation

1. Send an SMS to 199 from your device with the text: GETESIM <your_email_ID>. For example: GETESIM abc@example.com.
2. You will receive a confirmation SMS with a QR code on your email ID.

Step 3: Scan the QR Code

1. Go to Settings on your Samsung device.
2. Tap Connections > SIM card manager.
3. Select Add mobile plan and then Add using QR code.
4. Scan the QR code sent to your email.
5. Follow the on-screen instructions to complete the setup.

Step 4: Verify eSIM Activation

1. After scanning the QR code, your eSIM profile will be downloaded and activated.
2. You will receive a confirmation SMS from Jio.
3. Ensure your eSIM is activated by going to Settings > Connections > SIM card manager.

Activating Jio eSIM on iPhone Devices

Step 1: Check Device Compatibility

Ensure your iPhone supports eSIM. Compatible models include:

• iPhone XS, XS Max
• iPhone XR
• iPhone 11 series
• iPhone 12 series
• iPhone 13 series
• iPhone SE (2nd generation and later)

Step 2: Request eSIM Activation

1. Send an SMS to 199 from your device with the text: GETESIM <your_email_ID>. For example: GETESIM abc@example.com.
2. You will receive a confirmation SMS with a QR code on your email ID.

Step 3: Scan the QR Code

1. Go to Settings on your iPhone.
2. Tap Cellular or Mobile Data.
3. Select Add Cellular Plan.
4. Scan the QR code sent to your email.
5. Follow the on-screen instructions to complete the setup.

Step 4: Verify eSIM Activation

1. After scanning the QR code, your eSIM profile will be downloaded and activated.
2. You will receive a confirmation SMS from Jio.
3. Ensure your eSIM is activated by going to Settings > Cellular or Mobile Data.

Using Jio eSIM on Your Device

Switching Between eSIM Profiles

1. Go to Settings > Connections (Samsung) or Settings > Cellular (iPhone).
2. Select SIM card manager (Samsung) or Cellular Plans (iPhone).
3. Choose the desired eSIM profile and set it as your primary profile.

Managing Data Plans

1. Access Settings > Connections > Data usage (Samsung) or Settings > Cellular > Cellular Data (iPhone).
2. Select the eSIM profile you wish to manage.
3. Adjust data settings, set data limits, and monitor usage.

Deactivating eSIM

1. Go to Settings > Connections > SIM card manager (Samsung) or Settings > Cellular (iPhone).
2. Select the eSIM profile you want to deactivate.
3. Tap Remove or Delete to deactivate the eSIM profile.

Troubleshooting

If you encounter issues while activating or using Jio eSIM, try the following:

• Check Internet Connection: Ensure you have a stable internet connection.
• Restart Device: Restart your device to refresh network settings.
• Update Software: Ensure your device software is up to date.
• Contact Support: Reach out to Jio customer support for assistance.

How to transfer a Jio eSIM from one device to another?

Already have Jio eSIM on one of your devices? Easily transfer it to your new one in 3 simple steps.

• Step 1:Type GETESIM<32-digit EID><15-digit IMEI> and send it to 199 from the Jio number you wish to activate eSIM on.
• Step 2: To give your consent, type ‘1’ and send the SMS to 199. With that, you’ll receive the eSIM profile and a QR code via SMS and email respectively.
• Step 3: Answer an IVR call from +91 2235072222 and press ‘1’ to confirm. After 2 hours as you get confirmation, activate your eSIM following our how-to guide.

Conclusion

Activating and using Jio eSIM on your Samsung or iPhone device is a straightforward process that offers numerous benefits, including convenience, flexibility, and enhanced security. By following this comprehensive guide, you can seamlessly switch to Jio eSIM and enjoy a hassle-free mobile experience. Stay connected and enjoy the freedom that eSIM technology brings to your digital life!