Home News & Stories How to Activate New Airtel 5G SIM: A Step-by-Step Guide

How to Activate New Airtel 5G SIM: A Step-by-Step Guide

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With the launch of 5G in India, Airtel has expanded its ultra-fast 5G services across various cities, offering superior internet speeds, low latency, and a seamless connectivity experience. If you’ve recently purchased a new Airtel 5G SIM or upgraded from a 4G SIM, follow this comprehensive guide to activate and use your Airtel 5G services effortlessly.

Step 1: Check 5G Compatibility

Before activating your Airtel 5G SIM, ensure that both your smartphone and your location support Airtel 5G services.

Check if Your Smartphone Supports 5G

  • Go to your phone’s Settings.
  • Navigate to Network & Internet (or Mobile Network).
  • Look for an option that mentions 5G connectivity.
  • If you see a 5G network option, your phone is compatible.

Check if Airtel 5G is Available in Your Area

  • Open the Airtel Thanks App (Download it if you don’t have it).
  • Click on Check 5G Network Availability.
  • Enter your location to verify coverage.

Step 2: Insert and Activate the Airtel 5G SIM

If you have a new Airtel 5G SIM, follow these steps:

  1. Turn Off Your Phone: Before inserting the SIM, power off your device.
  2. Insert the SIM: Use the SIM ejector tool to insert the Airtel 5G SIM into the SIM slot.
  3. Power On Your Phone: Restart your device after inserting the SIM.

Once your phone restarts, your SIM should automatically activate within a few minutes. If it doesn’t, follow the next steps.

Step 3: Complete the Activation Process

  • For New SIM Users: If you bought a new Airtel number, dial 59059 to complete the tele-verification process.
  • For Existing Users Upgrading from 4G to 5G: Your SIM should activate automatically. If not, restart your device or try reinserting the SIM.

Step 4: Enable 5G on Your Smartphone

After successful activation, you need to enable 5G on your device:

For Android Users:

  • Open Settings.
  • Go to Mobile Network or SIM & Network Settings.
  • Select your Airtel SIM and choose Preferred Network Type.
  • Select 5G/4G/3G/2G (Auto).

For iPhone Users:

  • Open Settings.
  • Tap Cellular > Cellular Data Options.
  • Tap Voice & Data.
  • Select 5G Auto or 5G On.

Step 5: Restart Your Device

Once you enable 5G, restart your phone to ensure the settings apply properly.

Step 6: Check Your Airtel 5G Connection

To confirm that you are using Airtel’s 5G network:

  • Look for the 5G icon in the status bar.
  • Run a speed test using the Ookla Speedtest App or the Airtel Thanks App.
  • If you are still on 4G, try toggling Airplane Mode on and off.

Troubleshooting Tips

If you are not getting a 5G signal despite following all steps, try these fixes:

  • Ensure You Are in a 5G Coverage Area: Check the Airtel Thanks App for updates on 5G availability in your region.
  • Update Your Device Software: Go to Settings > Software Update and ensure your phone has the latest update.
  • Contact Airtel Customer Care: If issues persist, call 121 for support or visit your nearest Airtel store.

Activating an Airtel 5G SIM is a straightforward process. By ensuring your phone supports 5G, inserting the SIM correctly, enabling the right network settings, and being in a 5G-covered area, you can enjoy lightning-fast internet speeds. Follow this guide to experience the next generation of mobile connectivity with Airtel 5G!

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